Legal Disclosures

These policies are issued to provide direction on the purpose of Overland Park’s website, links to external websites, acquiring domain names, privacy for website visitors, publishing process, application of federal and state open records and a disclaimer of use.

Privacy Statement

The City of Overland Park does not sell or rent personally identifiable information. However, when information is provided to any government entity, that information may be subject to the Freedom of Information Act and applicable federal and state legislation.

This website utilizes server logs and analysis tools to create summary statistics about the use of the website. The summary statistics are anonymous and used for purposes such as:

Assessing what information is of most interest to users.
Determining technical design specifications.
Identifying system performance or problem areas.
For online government transactions conducted on the City of Overland Park’s website, users will be asked to enter certain information. The specifics of this information will vary as required by the type of transaction. In each case, the information requested will include identical information that would be requested if performed in person at a city facility.

Whenever personal information is requested, there will be an indication of whether disclosure of such information is mandatory or optional.

Information collected in the course of the transaction is used for the following purposes:

To conduct online transactions (e.g., the payment of a fee or the renewal of a license or permit).
To send an email confirming a transaction or follow up on an issue.
To notify a visitor of content features, updates or information relevant to a participant, only after voluntarily requesting this service.
We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.

Overland Park may be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. The city fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.


To enhance the user experience, the city’s website may use cookies.

A cookie is a text file inserted onto a computer by a website visited by a user. The site’s Web server can then read the cookie if the user returns to the site. Cookies provide operational efficiency by making Web sites more personal, speeding on-line transactions, and tracking Web browsing habits.

Once a user chooses to provide a web page with personal information, this information may be linked to data stored in a cookie. Personal information is not in the cookie; the cookie contains a reference code or number that is unique to each computer and can only be read by the server/website that provided the cookie. A cookie saved on a computer from the City of Overland Park’s website can only be accessed and used on the City of Overland Park’s Web site.

There are two types of cookies: persistent and temporary. A persistent cookie is one that is stored on a user’s computer until the user or the user’s browser deletes it. A temporary cookie is only available and active while a user is accessing the website. Once the browser is closed or the user leaves the website, the cookie is disabled and a new one is created the next time the user visits the Web site.

A user can control which cookies are accepted by configuring the user’s browser to accept all cookies or to provide an alert every time a cookie is offered by a website’s server. Most browsers automatically accept cookies. A user can set browser options so that the user will not receive cookies; a user can also delete existing cookies from a browser.

If a user’s browser has the option of accepting cookies turned off, access to some city Web services may be affected.

The city reserves the right to modify its policy for use of cookies and will update this policy to reflect those changes.

Third Party Websites + Services

When a link to another site is followed, even the sites linked to by the city’s website, this privacy policy will not apply.

It is the user of the city’s website’s responsibility to review privacy policies of third party website and services linked to by the city’s site. Use Policy

This statement applies only to this Web site and its supporting city servers under the domain. The city reserves the right to add, modify, and delete these policies at any time without recourse due to the constantly evolving nature of technology or any other circumstances.


City: The City of Overland Park, Kansas

Domain Name: Address typed in to reach a Web site. An address of a computer network connection that identifies the owner of the address by a series of letters, words or numbers separated by periods, such as

Home Page: Any document on the World Wide Web that is a starting point for finding other information, typically the entry page of a Web site.

Internet: Computers on networks that are linked to each other throughout the world.

Link (Hyperlink): A part of a Web page (text or graphic) that causes a new Web page to be displayed when it is selected, usually by clicking on it. Expressed as a “link to” or “link from” a website or page.

World Wide Web (the Web, www, or W3): A full-color, multimedia database of information on the Internet that is comprised of electronic pages (Web pages) that are connected together.

Website: A collection of electronic pages of information on a Web server that is displayed via the Internet.

Web Server: The hardware and software that is required to make Web pages available (for delivery to others) on networks.

Web Administration: Staff members responsible for information updates and technical operation of a website.

Purpose of City's Website

It is the City of Overland Park’s intent to maintain and update its website,, to provide electronic access to general and specific information and to interact with residents, business owners/operators, visitors and others concerning municipal operations and services, policies, projects and safety. The website is intended to provide electronic access to municipal services and information that furthers the goal of exemplary customer service that is both responsive and innovative.

In establishing and maintaining its official website, the city does not intend in any manner to create a forum or other means by which public discourse, exchange of opinions, or discussion on issues of any nature may occur within the website. The sole and limited purpose of the city’s Web site is to provide factual information about the City of Overland Park including various services and resources available within and around the city, or as may be available from other governmental agencies.

The city’s website is to be used to facilitate dialogue, online transactions and provide essential information requested by residents, visitors and businesses.

It is the city’s policy to encourage all city departments to use the website as an effective means to highlight services and to communicate with citizens and target groups, including community leaders and organizations, local and potential businesses, local and potential residents, visitors and city employees, and to educate the community about how government works.

The city’s website may provide links to other electronic sites that serve and promote these interests site solely in conformance with this policy. Editorial judgment will be exercised in determining which links are relevant, fulfill the purpose of the city’s website and conform to this policy.

The Communications Division of the City Manager’s Office manages the city’s website with technical assistance from the Information Technology (IT) Department.

This website complies with all applicable federal, state and local laws.

The website is the exclusive property of the City of Overland Park, Kansas.

External Web Links

Consistent with the foregoing policy, it is the city’s policy to limit external links to the following kinds of entities and organizations. The following criteria will be used to decide whether to grant requests for city website links.

The city’s website may provide links to:

  • Governmental and educational institutions.
  • Organizations with some relationship to the city (including but not limited to: organizations contracting with the city, organizations sponsoring city activities or programs, organizations in a city-owned or managed facility and organizations participating in city activities or programs).
  • Organizations providing information about employment opportunities in the city’s area.
  • Area utility companies that provide service to residents and businesses.
  • Non-profit or public agencies that have a business relationship with the city including but not limited to professional and trade organizations that can further the dissemination of information relative to programs, activities or projects sponsored by the City of Overland Park.
  • Organizations, websites or agencies that serve as a resource for city staff members in the performance of their official duties.
  • Tourist information, arts, cultural and similar organizations or events of general interest to Overland Park residents, business owners/operators, visitors and others, principally from the Overland Park Convention and Visitors Bureau,
  • Business information from the Economic Development Council,, that provides specific information about the community and its demographics to prospective corporations evaluating Overland Park as a business site.
  • Third-party contractual services purchased by the city.
  • Organizations participating in co-sponsorship with the city.
  • Other sites which are appropriate to the mission of the City of Overland Park.

The creation of a link from the city’s website to other sites does not constitute an endorsement of products or services of these sites by the City of Overland Park. The city is not liable for the defamatory, offensive or illegal conduct of other users, links, or third parties.

Commercial sites offering information relating to tourism, education, governmental services or other community information may be provided a link at the city’s discretion. Any links to sites of this nature will, if possible, be made directly to the information or feature that is deemed to be in the public interest – not to the main page of the commercial site. No commercial titles, icons or banners will be provided to any commercial site in exchange for links.

The city’s website will not provide links to websites for:

  • Personal campaign sites of political candidates running for local, state or federal appointed or elected offices.
  • Campaign sites for political organizations or other organizations or individuals advocating a position on a local, state or federal issue.
  • Sites that are associated with, sponsored by or serving a candidate for elected office, any political party or organization supporting or seeking to defeat any candidate for elective office or ballot proposal.
  • Corporate or other for-profit organizations unless they fit any of the criteria stated previously.
  • Links that involve or encourage illegal activities or are in violation of any of the city’s adopted policies including, without limitation, policies on discrimination, sexual or other harassment or Internet usage.
  • Links that involve adult business, adult entertainment, nudity, or specified sexual activities, as those terms are defined in Chapter 5.05 of the Municipal Code.
  • Individual or personal home pages or websites.

The City of Overland Park reserves the right to:

  1. 1. Deny an external link application as to any person, business or organization when it is determined, following review of a complete application, that the entity or organization for which application is made does not meet the criteria set forth in this policy.
  2. 2. Deny an external link as to any person, business or organization, which fails to provide all required information or truthful information. Any denial by Web Administration staff members may be appealed to the City Manager’s Office, who shall hear and decide the matter within a reasonable amount of time of any such written appeal.

The city reserves the right to modify or delete any link from its site at its discretion without notice or recourse. Links may be removed if:

  • The city determines that the link violates this policy.
  • The link no longer points to the original information or resource that was intended.
  • The information is inaccurate or not trustworthy.
  • Access to the information has become difficult due to odd formatting, framing, lengthy download times, etc.
  • The city determines that additional links that are more relevant to the mission of the website should be added and the number of working links needs to be reduced to allow for those additions.

Links from external operations to the city’s site

The City of Overland Park encourages links from other websites, especially if it benefits the city’s operations and customers including residents, visitors, business owners/operators and others. However, such links should not create any electronic framing of the city’s Web site, or be displayed in such a manner as to imply that the city endorses or supports any product or service.

The linking site may not link to individual graphics or tables within the city’s website, especially in an effort to place the downloading burden on the city’s servers or visitors to the site. Any link shall pass the client browser to the city’s site unencumbered or in a new window.

The city reserves the right to limit the number of links and to include only carefully selected links since an excessive list of links may confuse visitors to the city’s site.


Anyone, including a city employee, can suggest an external link for placement on the city’s website. The suggestion must be submitted to the Communications Division on a form that provides:

  • The name of the organization.
  • An explanation of that group’s primary purpose and mission.
  • How the page supports the purpose of the city’s website services and intended visitors.


Personnel in the city’s Communications Division in consultation with the Law Department will make final determination regarding placement of a link. Selection criteria will include, without being limited to:

  • A determination of how well the proposed link fits within the city’s mission and Web design.
  • The stability and trustworthiness of the site.
  • The frequency of requests for adding such a link.


Each Department Director or designee will have responsibility for monitoring a link or links placed on the website at the request of the department in accordance with this policy. This monitoring shall occur on a regular basis and no less than monthly. The Communications Division will be notified if the link:

  • Is not operating.
  • Is in violation of any city policies.
  • Has changed ownership.
  • Has not been updated, therefore containing inaccurate or unhelpful information that can mislead or create confusion for visitors.

If any of the above conditions occurs, the Communications Division will remove the link.


To avoid any perception that the city endorses or provides favorable treatment to any private person or business enterprise, no corporate or commercial logos or direct links to vendor sites are allowed except as specifically noted herein. The city is not responsible for and does not endorse the information on any linked website unless the city’s website states otherwise.

Email Addresses

Email addresses posted on Web site

Email addresses should be listed on the Web site only for services or functions that are likely to generate a significant amount of direct inquiries from the public. The site is focused on information that is most useful to the public and should not include email addresses that are not relevant to the public.

Email sent to the City of Overland Park:

We value your feedback. If you send the city email with questions or comments about our programs or services, we do collect your email address and any other information that you volunteer. We do this to follow up on an issue, improve the content of our Web site, and occasionally, to customize its content for users. We occasionally will forward an email to other appropriate community or nonprofit organizations to assist with obtaining information for the sender or to share feedback.

Domain Name

One domain name,, will be used for referring to and marketing of the webite.

Publishing Process

City staff members of all departments may assist in the development of webpages for the city’s site. These pages can be created and sent to the communications division for editing and publication. At the request of the communications division, members of the Information Technology department n may, at times, assist with development or editing of city

City staff members of all departments may assist in the development of Web pages for the city’s site. These pages can be created and sent to the Communications Division for editing and publication. At the request of the Communications Division, members of the IT Division may, at times, assist with development or editing of city web pages.



The city’s Web site uses a secure server for conducting online transactions. All credit card and other payment information that is transmitted to the city will be protected by 128-bit encryption technology, provided the browser is properly configured and the computer is operating properly. Security technology requires that a user have a reasonably current browser that is capable of supporting 128-bit encryption for online transactions. Current browsers such as these will activate the appropriate security features when a user enters an online transaction through this site.

In general, a user can determine whether he of she is on a secure site by looking at the symbol at the bottom of the browser screen. A user can be sure that a secure server is being used if the key is unbroken or the lock is locked.

The city limits employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.


The maps and information provided by this Web site are based on data created by the City of Overland Park, the Johnson County Automated Information Mapping System and other government agencies.

While Overland Park, Automated Information Mapping System and the other participating agencies have no indication or reason to believe that there are inaccuracies in the information presented, the data is presented “as is” and there is no representation of any kind by Overland Park, Automated Information Mapping System or any other participating agency that the data is accurate or is fit for any particular use.

No warranty, explicit or implied, exists with respect to the information or graphic representations provided by this Web site.

In no event shall the City of Overland Park, Automated Information Mapping System or other participating agency become liable to users of these data, or any other party, for any loss or damages, consequential or otherwise, arising from the use, operation or interpretation of the data.

In using this data, users further agree to indemnify, defend and hold harmless the City of Overland Park, Automated Information Mapping System and other participating agencies for any and all liability of any nature arising out of or resulting from the lack of accuracy or correctness of the data, or the use of the data.

Web Calendar

All events on the city’s Web site calendar are sponsored or co-sponsored by the City of Overland Park, Kansas and comply with the above-mentioned endorsement policies. Dates and locations are subject to change. To verify, call 913-895-6000 or email [email protected] during regular business hours.

Use of the City's Logo

The communications manager of the City of Overland Park must give written permission for the use, reproduction or allocation of the city’s registered logo as prescribed by Governing Body Resolution 2724.

Open Records

Information, including the complete Kansas Open Records Act and a summary and explanation of the Act produced by the Kansas Attorney General, can be obtained at:

Questions regarding the Kansas Open Records Act should be directed to the city’s Freedom of Information Officer at 913-895-6150.


The materials presented on the Web site are intended primarily for the residents of the City of Overland Park, Kansas and for those outside the city limits who are interested in learning more about the city. Any person who views and uses the information presented on this Web site agrees to be subject to Kansas jurisdiction. Any dispute arising therefrom shall be decided under the laws and in the courts of Johnson County, Kansas.

Parks + Recreation Refund Policies

Community Centers

  • All rental refunds for use of the community centers must be submitted in writing.
  • Request for refunds more than 60 days in advance of the rental date will be assessed a 20 percent cancellation fee.
  • Any request received 59 days to 30 days in advance of the rental date will be assessed a 50 percent cancellation fee.
  • Any request for refund submitted less than 30 days in advance of rental date will not be eligible for a refund.
  • Any change to date or time is subject to a $10 change fee.


  • Outdoor Pool memberships are not refundable.
  • Matt Ross Community Center and Tomahawk Ridge Community Center memberships require a written request within one week of purchase. Daily fees will be charged against refund.
  • Memberships are not transferable.
  • Daily fees are not refundable.


Refunds will be given if a written request is received by Leisure Services before the first class begins. The department reserves the right to cancel any activity or program due to low enrollment. If the department cancels a program, all fees will be refunded.

Swim Lessons

There will be a $5 processing fee per child, per class, for all changes and cancellations once registration has taken place.

All requests for refund must be submitted, in writing, to the Aquatics office prior to the first day of class (i.e., the Thursday prior to start of class). Refunds will not be given after registration has closed except when an illness or injury has occurred prior to the first day of class or when the class is canceled due to lack of participation.


Park Shelters

Cancellations must be submitted in writing at least seven days in advance of the rental date. Any requests for refunds submitted less than seven days in advance will not be accepted. A $5 cancellation fee will be assessed and the $5 permit fee is non-refundable. No refunds will be issued due to inclement weather.

Deanna Rose Children’s Farmstead

Reservation cancellations must be submitted in writing, with the original permit, at least 14 days prior to date of use in order to receive a full refund, less the $10 permit fee and the $5 change/cancellation fee. In case of inclement weather on the day of use, the party may be rescheduled to any available time slot at no additional charge. If you are unable to reschedule, you will be refunded the full amount.


If a replacement team can be found anytime before sessions starts, the City will issue a 100 percent refund. No refunds will be issued after league session starts.

Fall Festival

All cancellations must be received in writing 30 days prior to the event for a refund of booth fees. Entry fees are non-refundable.

Family Definition

The definition of a family for the purposes of a membership with the City of Overland Park’s recreation services division is no more than two adults, 24 years of age or older, and their dependent children who are permanently residing together as a single family/financial household unit within a residence that is their fixed and principal home.

Dependents between the ages of 18 and 23 must be full-time students and show proof of residency at the address associated with the membership.

That household unit must operate as a single financial and economic unit above and beyond merely sharing living arrangements and must share in the family resources and income as a unit.

For persons age 18 or older, or persons of any age that have a driver’s license, passport, or other official documentation of their address, the residence must be the residential address:

  • Shown on any motor vehicle operator’s license or other governmental license or other official documentation as their residence.
  • Where they are registered to vote.
  • Listed as their residence on their most current federal income tax return.

For persons under the age of 18, the residence must be the address listed for that child under any public school, private school or home school registration. Exchange students can not be a part of a family membership.

Any children residing in the home must be the legal responsibility of at least one of the adults who is part of the family unit. Foster children are allowed on the family membership with proof of placement.

Persons residing temporarily at the residence such as visitors, relatives, childcare workers, nannies, or other temporary occupants of the home shall not be considered part of the family unit for the purposes of membership.

Non-custodial parents, grandparents, and other relatives are not eligible for a family pass, but may purchase a separate membership upon proof of their residency.

Roommates who only share the housing and utility expense shall not be considered operating as a single financial and economic unit.

Human Relations Rights

The city of Overland Park prohibits unlawful discrimination against any person on the basis of age, race, religion, color, sex, disability, national origin, ancestry, sexual orientation, or gender identity or expression in any of its programs or facilities.

The city is committed to supporting an environment of inclusion by ensuring all citizens are fairly and equally treated and have equal opportunities and access to employment, housing, contractual work with the city and public accommodations.

If you believe you have been discriminated against in Overland Park, please file a discrimination complaint.