The City works with a research firm to conduct citywide surveys of residents every other year.
These surveys measure residents’ level of satisfaction with municipal services, programs and amenities. The data is used for continuing analysis and comparison with previous survey results and benchmarks.
Most of the residents surveyed were highly satisfied with City services. In particular, many rated Overland Park an excellent place to live, to raise children and to work.
A majority of respondents said they were satisfied with the City’s parks and facilities, quality of police, fire and ambulance services, and felt safe in their neighborhoods.
Some residents expressed they would like more emphasis on the maintenance of city streets in the future.
The following documents make up the citywide survey results. They show survey questions and response statistics, major findings, responses by geographical area and the information as presented to the CIty Council Committee of the Whole on Oct. 4, 2021.