These policies are issued to provide direction on the purpose of Overland Park’s website, links to external websites, acquiring domain names, privacy for website visitors, publishing process, application of federal and state open records and a disclaimer of use.
The City of Overland Park does not sell or rent personally identifiable information. However, when information is provided to any government entity, that information may be subject to the Freedom of Information Act and applicable federal and state legislation.
This website utilizes server logs and analysis tools to create summary statistics about the use of the website. The summary statistics are anonymous and used for purposes such as:
For online government transactions conducted on the City of Overland Park’s website, users will be asked to enter certain information. The specifics of this information will vary as required by the type of transaction. In each case, the information requested will include identical information that would be requested if performed in person at a city facility.
Whenever personal information is requested, there will be an indication of whether disclosure of such information is mandatory or optional.
Information collected in the course of the transaction is used for the following purposes:
We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.
Overland Park may be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. The city fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
To enhance the user experience, the city’s website may use cookies.
A cookie is a text file inserted onto a computer by a website visited by a user. The site’s Web server can then read the cookie if the user returns to the site. Cookies provide operational efficiency by making websites more personal, accelerating online transactions and tracking Web browsing habits.
Once a user chooses to provide a web page with personal information, this information may be linked to data stored in a cookie. Personal information is not in the cookie; the cookie contains a reference code or number that is unique to each computer and can only be read by the server/website that provided the cookie. A cookie saved on a computer from the City of Overland Park’s website can only be accessed and used on the City of Overland Park’s website.
There are two types of cookies: persistent and temporary. A persistent cookie is one that is stored on a user’s computer until the user or the user’s browser deletes it. A temporary cookie is only available and active while a user is accessing the website. Once the browser is closed or the user leaves the website, the cookie is disabled and a new one is created the next time the user visits the website.
A user can control which cookies are accepted by configuring the user’s browser to accept all cookies or to provide an alert every time a cookie is offered by a website’s server. Most browsers automatically accept cookies. A user can set browser options so that the user will not receive cookies; a user can also delete existing cookies from a browser.
If a user’s browser has the option of accepting cookies turned off, access to some city Web services may be affected.
The city reserves the right to modify its policy for use of cookies and will update this policy to reflect those changes.
This privacy policy does not apply once the user follows a link to any other website, even those linked from the city’s site.
It is the user of the city’s website’s responsibility to review the privacy policies of third-party websites and services linked to by the city’s site.
This statement applies only to this Web site and its supporting city servers under the opkansas.org domain. The city reserves the right to add, modify, and delete these policies at any time without recourse due to the constantly evolving nature of technology or any other circumstances.
City: The City of Overland Park, Kansas
Domain Name: Address typed in to reach a website. An address of a computer network connection that identifies the owner of the address by a series of letters, words or numbers separated by periods, such as www.opkansas.org.
Home Page: Any document on the World Wide Web that is a starting point for finding other information, typically the entry page of a website.
Internet: Computers on networks that are linked to each other throughout the world.
Link (Hyperlink): A part of a Web page (text or graphic) that causes a new Web page to be displayed when it is selected, usually by clicking on it. Expressed as a “link to” or “link from” a website or page.
World Wide Web (the Web, www, or W3): The hyperlinked documents on the Internet that are viewed through a graphical user interface.
Website: A collection of electronic pages of information on a Web server that is displayed via the Internet.
Web Server: The hardware and software that is required to make Web pages available (for delivery to others) on networks.
Web Administration: Staff members responsible for information updates and technical operation of a website.
It is the City of Overland Park’s intent to maintain and update its website, www.opkansas.org, to provide electronic access to general and specific information and to interact with residents, business owners/operators, visitors and others concerning municipal operations and services, policies, projects and safety. The website is intended to provide electronic access to municipal services and information that furthers the goal of exemplary customer service that is both responsive and innovative.
In establishing and maintaining its official website, the city does not intend in any manner to create a forum or other means by which public discourse, exchange of opinions, or discussion on issues of any nature may occur within the website. The sole and limited purpose of the city’s website is to provide factual information about the City of Overland Park, including various services and resources available within and around the city, or as may be available from other governmental agencies.
The city’s website is to be used to facilitate dialogue, online transactions and provide essential information requested by residents, visitors and businesses.
It is the city’s policy to encourage all city departments to use the website as an effective means to highlight services and to communicate with citizens and target groups, including community leaders and organizations, local and potential businesses, local and potential residents, visitors and city employees, and to educate the community about how government works.
The city’s website may link to other electronic sites that support and advance these interests, provided they strictly adhere to this policy. Editorial judgment will be exercised in determining which links are relevant, fulfill the purpose of the city’s website and conform to this policy.
The Communications Division of the City Manager’s Office manages the city’s website with technical assistance from the Information Technology (IT) Department.
This website complies with all applicable federal, state and local laws.
This website is the exclusive property of the City of Overland Park, Kansas.
Consistent with the foregoing policy, it is the city’s policy to limit external links to the following kinds of entities and organizations. The following criteria will be used to decide whether to grant requests for city website links.
The city’s website may provide links to:
The creation of a link from the city’s website to other sites does not constitute an endorsement of products or services of these sites by the City of Overland Park. The city is not liable for the defamatory, offensive or illegal conduct of other users, links, or third parties.
Commercial sites offering information relating to tourism, education, governmental services or other community information may be provided a link at the city’s discretion. Any links to sites of this nature will, if possible, be made directly to the information or feature that is deemed to be in the public interest – not to the main page of the commercial site. No commercial titles, icons or banners will be provided to any commercial site in exchange for links.
The city’s website will not provide links to websites for:
The City of Overland Park reserves the right to:
The city reserves the right to modify or delete any link from its site at its discretion without notice or recourse. Links may be removed if:
Links from external operations to the city’s site
The City of Overland Park encourages links from other websites, especially if it benefits the city’s operations and customers, including residents, visitors, business owners/operators and others. However, such links should not create any electronic framing of the city’s website, or be displayed in such a manner as to imply that the city endorses or supports any product or service.
The linking site may not link to individual graphics or tables within the city’s website, especially in an effort to place the downloading burden on the city’s servers or visitors to the site. Any link shall pass the client browser to the city’s site unencumbered or in a new window.
The city reserves the right to limit the number of links and to include only carefully selected links since an excessive list of links may confuse visitors to the city’s site.
Submission:
Anyone, including a city employee, can suggest an external link for placement on the city’s website. The suggestion must be submitted to the Communications Division on a form that provides:
Review:
Personnel in the city’s Communications Division in consultation with the Law Department will make final determination regarding placement of a link. Selection criteria will include, without being limited to:
Monitoring:
Each Department Director or designee will have responsibility for monitoring a link or links placed on the website at the request of the department in accordance with this policy. This monitoring shall occur on a regular basis and no less than monthly. The Communications Division will be notified if the link:
If any of the above conditions occurs, the Communications Division will remove the link.
Endorsement
To avoid any perception that the city endorses or provides favorable treatment to any private person or business enterprise, no corporate or commercial logos or direct links to vendor sites are allowed except as specifically noted herein. The city is not responsible for and does not endorse the information on any linked website unless the city’s website states otherwise.
Email addresses posted on website
Email addresses should be listed on the website only for services or functions that are likely to generate a significant amount of direct inquiries from the public. The site is focused on information that is most useful to the public and should not include email addresses that are not relevant to the public.
Email sent to the City of Overland Park:
We value your feedback. If you send the city email with questions or comments about our programs or services, we do collect your email address and any other information that you volunteer. We do this to follow up on an issue, improve the content of our website, and occasionally, to customize its content for users. We occasionally will forward an email to other appropriate community or nonprofit organizations to assist with obtaining information for the sender or to share feedback.
One domain name, www.opkansas.org, will be used for referring to and marketing of the webite.
City staff members of all departments may assist in the development of webpages for the city’s site. These pages can be created and sent to the communications division for editing and publication. At the request of the communications division, members of the Information Technology department may, at times, assist with development or editing of city
City staff members of all departments may assist in the development of Web pages for the city’s site. These pages can be created and sent to the Communications Division for editing and publication. At the request of the Communications Division, members of the IT Division may, at times, assist with development or editing of city web pages.
The city’s website uses a secure server for conducting online transactions. All credit card and other payment information that is transmitted to the city will be protected by 128-bit encryption technology, provided the browser is properly configured and the computer is operating properly. Security technology requires that a user have a reasonably current browser that is capable of supporting 128-bit encryption for online transactions. Current browsers such as these will activate the appropriate security features when a user enters an online transaction through this site.
In general, a user can determine whether they are on a secure site by looking at the symbol at the bottom of the browser screen. A user can be sure that a secure server is being used if the key is unbroken or the lock is locked.
The city limits employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.
The maps and information provided by this Web site are based on data created by the City of Overland Park, the Johnson County Automated Information Mapping System and other government agencies.
While Overland Park, Automated Information Mapping System and the other participating agencies have no indication or reason to believe that there are inaccuracies in the information presented, the data is presented “as is” and there is no representation of any kind by Overland Park, Automated Information Mapping System or any other participating agency that the data is accurate or is fit for any particular use.
No warranty, explicit or implied, exists with respect to the information or graphic representations provided by this Web site.
In no event shall the City of Overland Park, Automated Information Mapping System or other participating agency become liable to users of these data, or any other party, for any loss or damages, consequential or otherwise, arising from the use, operation or interpretation of the data.
In using this data, users further agree to indemnify, defend and hold harmless the City of Overland Park, Automated Information Mapping System and other participating agencies for any and all liability of any nature arising out of or resulting from the lack of accuracy or correctness of the data, or the use of the data.
All events on the city’s Web site calendar are sponsored or co-sponsored by the City of Overland Park, Kansas and comply with the above-mentioned endorsement policies. Dates and locations are subject to change. To verify, call 913-895-6000 or email [email protected] during regular business hours.
The communications manager of the City of Overland Park must give written permission for the use, reproduction or allocation of the city’s registered logo as prescribed by Governing Body Resolution 5039.
Information, including the complete Kansas Open Records Act and a summary and explanation of the Act produced by the Kansas Attorney General, can be obtained at ag.ks.gov.
Questions regarding the Kansas Open Records Act should be directed to the city’s Freedom of Information Officer at 913-895-6150.
The materials presented on the website are intended primarily for the residents of the City of Overland Park, Kansas, and for those outside the city limits who are interested in learning more about the city. Any person who views and uses the information presented on this website agrees to be subject to Kansas jurisdiction. Any dispute arising therefrom shall be decided under the laws and in the courts of Johnson County, Kansas.
Refunds will be given if a written request is received by Leisure Services before the first class begins. The department reserves the right to cancel any activity or program due to low enrollment. If the department cancels a program, all fees will be refunded.
There will be a $5 processing fee per child, per class, for all changes and cancellations once registration has taken place.
All requests for refund must be submitted, in writing, to the Aquatics office prior to the first day of class (i.e., the Thursday prior to start of class). Refunds will not be given after registration has closed except when an illness or injury has occurred prior to the first day of class or when the class is canceled due to lack of participation.
Cancellations must be submitted in writing at least seven days in advance of the rental date. Any requests for refunds submitted less than seven days in advance will not be accepted. A $5 cancellation fee will be assessed and the $5 permit fee is non-refundable. No refunds will be issued due to inclement weather.
Reservation cancellations must be submitted in writing, with the original permit, at least 14 days prior to date of use in order to receive a full refund, less the $10 permit fee and the $5 change/cancellation fee. In case of inclement weather on the day of use, the party may be rescheduled to any available time slot at no additional charge. If you are unable to reschedule, you will be refunded the full amount.
If a replacement team can be found anytime before sessions starts, the City will issue a 100 percent refund. No refunds will be issued after league session starts.
All cancellations must be received in writing 30 days prior to the event for a refund of booth fees. Entry fees are non-refundable.
The City of Overland Park (hereinafter “City”,”we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and protect the information provided through our SMS service.
This SMS service is offered as a courtesy and does not replace or supplant formal notice of a Court appearance. The receipt or non-receipt of an SMS notification is not formal notice of a Court appearance or formal notice that appearance is not required. You are solely responsible for appearing in Court when formally noticed, regardless of whether you receive or do not receive an SMS notification.
When you opt into our SMS service, we collect your phone number, which is provided voluntarily. We do not purchase or auto-generate phone numbers. The number you provide is used to send SMS notifications regarding account or service alerts and notices. These messages are general and do not include any personal information.
If your phone number is collected from another source, including but not limited to police reports, citations, interactions between you and Court staff, or other documents, the Court reserves the right to contact you on your phone number by voice call or text for purposes related to Court administration.
By opting in, you consent to receive SMS messages from the City. Your phone number will only be used to deliver the messages described in this Privacy Policy and will not be shared or used for anything other than Court business purposes.
You can opt out of receiving SMS messages at any time. To stop receiving messages, simply reply with the word “STOP” to any SMS message you receive. After sending “STOP,” you will no longer receive messages from the City. Additional words that will also cause a mobile number to become unsubscribed are: QUIT, END, CANCEL, UNSUBSCRIBE
The City of Overland Park will never sell, rent, or share your opt-in status, phone number or any other information with third parties for marketing purposes. Your information will only be used as necessary to provide the SMS service you have requested and will not be shared with other organizations or parties.
We do not store the content of SMS messages sent. Messages are sent solely for the purpose of courtesy reminders of notice to appear, delivering payment reminders or notifications of past due service bills. Once sent, these messages are not retained by the City.
This Privacy Policy complies with all applicable privacy laws and guidelines, including the CTIA (Cellular Telecommunications and Internet Association) standards. Our SMS service is used exclusively for service-related activities and remains in full compliance with all relevant regulations.
If you have any questions about this Privacy Policy or our SMS services, please contact us at:
City of Overland Park: 8500 Santa Fe Drive, Overland Park, KS 66212
Email: [email protected]
Phone: 913-895-6000
Dated: 9/22/2025
The definition of a family for the purposes of a membership with the City of Overland Park’s recreation services division is no more than two adults, 24 years of age or older, and their dependent children who are permanently residing together as a single family/financial household unit within a residence that is their fixed and principal home.
Dependents between the ages of 18 and 23 must be full-time students and show proof of residency at the address associated with the membership.
That household unit must operate as a single financial and economic unit above and beyond merely sharing living arrangements and must share in the family resources and income as a unit.
For persons age 18 or older, or persons of any age that have a driver’s license, passport, or other official documentation of their address, the residence must be the residential address:
For persons under the age of 18, the residence must be the address listed for that child under any public school, private school or home school registration. Exchange students can not be a part of a family membership.
Any children residing in the home must be the legal responsibility of at least one of the adults who is part of the family unit. Foster children are allowed on the family membership with proof of placement.
Persons residing temporarily at the residence such as visitors, relatives, childcare workers, nannies, or other temporary occupants of the home shall not be considered part of the family unit for the purposes of membership.
Non-custodial parents, grandparents, and other relatives are not eligible for a family pass, but may purchase a separate membership upon proof of their residency.
Roommates who only share the housing and utility expense shall not be considered operating as a single financial and economic unit.
The city of Overland Park prohibits unlawful discrimination against any person on the basis of age, race, religion, color, sex, disability, national origin, ancestry, sexual orientation, or gender identity or expression in any of its programs or facilities.
The city is committed to supporting an environment of inclusion by ensuring all citizens are fairly and equally treated and have equal opportunities and access to employment, housing, contractual work with the city and public accommodations.
If you believe you have been discriminated against in Overland Park, please file a discrimination complaint.