The City of Overland Park provides a free Community Mediation Program to all Overland Park community members.
Mediation is a voluntary process where two or more parties sit down and work through problems with the assistance of an independent, neutral mediator. Mediation gives people in conflict an opportunity to take responsibility for the resolution of their dispute and control of the outcome.
A mediator guides participants through difficult conversations, providing a safe environment to confidentially discuss any issues, and the parties decide together how they will resolve their differences. The decision-making rests with the parties involved; the mediator does not make decisions or recommendations.
Community Mediation Program Manager
12400 Foster St.
Overland Park, KS 66213
8 a.m.-5 p.m.
Some reasons to pursue mediation to resolve disputes include:
The City of Overland Park Community Mediation Program Manager will initiate the mediation process at the request of one of the parties.
The dispute must be suitable for mediation, and both parties must agree to participate. The parties will meet in a safe, informal environment with the mediator.
Often, information previously unknown to the other party is brought to the table. The mediator will listen to each side’s views, help the parties identify the issues in dispute and assist with communication. The goal of mediation is to find realistic, workable solutions, to negotiate terms and to build an agreement.
Once the parties have reached an agreement, the mediator will write the terms down for the parties to review before they sign the agreement.
The City of Overland Park designed the mediation process to resolve disputes that do not involve major property damage or serious bodily injury. Other agencies offer specialized services for divorce and child custody issues.
The Overland Park Community Mediation Office will review requests for mediation to determine if the disputes are suitable for mediation through this program. Referrals to other more appropriate resources may be made pursuant to staff review.
Types of cases and issues mediated by the Community Mediation Program are:
All mediators have completed specialized mediation training, have prior mediation experience and have been approved by the Kansas Supreme Court. The mediators are neutral and unbiased. They do not assess fault or take the side of either party.
In mediation, a mediator actively listens, allowing the parties an opportunity to share perspectives, which helps build greater understanding between the parties. The mediator is impartial and does not take sides, give advice or make judgments. The mediator guides the participants through a collaborative problem-solving process during which participants can develop solutions that meet their needs.
To request mediation, complete the online mediation request form or call the Community Mediation Program Manager at 913-895-6080 to begin the mediation process. Office hours are 8 a.m.-5 p.m., Monday through Friday.
Upon receiving the request, the Community Mediation Program Manager will speak to the parties involved individually to learn more about their perspectives on the situation. If everyone agrees to move forward, the joint mediation session will be scheduled at an acceptable date and time for all parties.
Upon request, the Overland Park Community Mediation Office will arrange for hearing-impaired and foreign language interpreters to assist in the mediation.