Job Banding/Levels

Job banding clusters city jobs around occupations that are similar in their nature of work.

Each job is assessed to determine specific requirements, expectations and performance standards at a market target (competent) level. The placement of a job into the banding structure is based on the type of work and what the position should be doing, rather than what the position could be doing, or what the individual in the job is actually doing.

Job BandDefinition
Management Operational oversight of a work unit or team, where managing/supervising (rather than performing) work is the focus of the position
Professional Application of conceptual knowledge in a professional field, where professional judgment is required
Technical Specialist Application of technical skills (specially trained, paraprofessional) and technical judgment to produce work of greater complexity
Operations Specialist Application of general operations/maintenance skills to produce work within well-defined direction
Administrative Specialist Application of general administrative/office skills to produce work within well-defined direction

Each of the five bands has a range of jobs with varying levels of required qualifications and specific responsibilities. These job levels begin at "one" and range upward. Individual bands can vary in their actual number of levels:

Management Band Levels

QualificationsResponsibilities
Level V - Assistant Director / Senior Manager
  • Degree (possibly advanced degree) in the professional field or equivalent depth of knowledge of a technical field
  • 8+ years of experience in the field (performing/ supervising)
  • Management experience
  • Counsels management on the most complex issues having a major impact on City operations and/or
  • Serves in the capacity of an Assistant or Deputy to the Department Director
Level IV - Manager
  • Degree (possibly advanced degree) in the professional field or equivalent depth of knowledge of a technical field
  • 4+ years of experience in the field (performing/ supervising)
  • Management experience
  • Manager (rather than supervisor) of a work unit, with responsibility for planning, resource allocation, and oversight of multiple projects and processes
  • Scope of work unit is either: 1) a large group performing work of moderate complexity or 2) a small group performing work of higher complexity
Level III - Supervisor-professional
  • Degree in the professional field or equivalent depth of knowledge of a technical field, plus several years of applied work in that field
  • Supervisory experience
  • First-level supervisor of professional work
  • Directs work and assures that it meets professional standards
  • Keeps the team current on related professional expertise or development
Level II - Supervisor-technician
  • Knowledge of the technical specialty, plus several years experience performing it (may be indicated through a paraprofessional degree or certification)
  • Supervisory experience
  • First-level supervisor of high-level administrative/operations or technical specialist work
  • Directs work and also keeps the team current on new technology and/or procedures
Level I - Supervisor-administrative/operations
  • Knowledge of the administrative or operations processes, plus several years experience performing them
  • Supervisory experience
  • First-level supervisor of general administrative or operations work
  • "True" supervisor with responsibility for work direction, scheduling and performance management

 

Professional Band Levels

QualificationsResponsibilities

Level V-Expert Professional

  • Experienced expert professional in a specialized profession.
  • Has well-developed leadership qualities.
  • Defines, directs, and provides leadership for highly complex and challenging programs/projects. 
  • Provides guidance and instruction to less experienced professionals; may lead large project/program teams; may define and develop internal polices and procedures. 
  • Provides expert guidance and instruction in directing diverse, complex issues.
  • May represent division, department or City as principle point of contact in providing advice or guidance.
  • May formulate and recommend position on major projects/programs.
  • Has end-to-end responsibility for major projects/programs.
Level IV - Senior/lead professional
  • Experienced professional plus several years of additional experience
  • Project leadership experience, including the requisite planning, organizing and people skills
  • Build projects in order to deliver on-time, on-budget and to quality standards
  • Lead the development of programs (including reports, processes and tools)
  • May or may not provide work direction to a matrix project team
  • Has end-to-end responsibility for projects
Level III - Experienced professional
  • Specialized professional plus several years of applied experience
  • Strong generalist or specialist skills in the field
  • Prepare reports, processes and tools that are the key outcomes of important projects
  • Make recommendations about broader situations or events according to professional principles
Level II - Specialized professional
  • Degree in the professional field plus 1-2 years of applied experience to gain specialized knowledge
  • Or, may be entry-level in a specialized professional field (e.g., engineering, law) with appropriate degree or advanced degree
  • Work on more complicated projects or assignments that require specialized professional knowledge to synthesize and interpret information
  • Make recommendations about particular situations or events according to professional standards
Level I - Entry professional
  • Degree in the professional field
  • Work on projects or assignments that require basic professional knowledge to synthesize and interpret information
  • May make very basic recommendations

 

Technical Specialist Band Levels

QualificationsResponsibilities
Level IV - Lead/expert technician
  • Unique skill set, most technician families will not have this level
  • People skills required for providing work leadership, training, and other high-level interactions
  • May serve as a team lead but not a true supervisor for a small work unit, particularly for training entry-level technicians
  • May also or alternatively work in a highly visible role as chief technician, dealing extensively with the management and professional staff and decision makers in external organizations
Level III - Senior technician
  • Experienced technician plus several additional years of applied experience
  • Demonstrated ability to handle the most complex situations
  • May have responsibility for a standing set of technical processes or activities
  • Has considerable responsibility for applying technical judgment to help resolve problems
Level II - Experienced technician
  • Entry technician plus several years of applied experience
  • Demonstrated depth of knowledge and ability to handle a variety of situations
  • Works with less supervision on technical projects or assignments
  • Handles many technical processes without direct review
Level I - Entry technician
  • Paraprofessional (typically 2-year) degree in a technical field or equivalent training (e.g., vendor courses) and on-the-job experience
  • Works on projects or assignments that involve application of technical (how-to) knowledge and judgment in specific situations

 

Operations Specialist Band Levels

QualificationsResponsibilities
Level IV - Complex operations specialist
  • Knowledge of a senior operations specialist plus formal training in and experience with every type of technology, process, and solution related to the position
  • Performs the most difficult or complicated operations activities with limited direction
Level III - Senior operations specialist
  • Knowledge of an experienced operations specialist plus experience with various types of non-standard work situations that arise, as well as solid equipment operation skills across all applicable machines for the job family
  • Performs a wide range of operations activities using all tools and equipment for the work unit, and handles complex problems that require troubleshooting
Level II - Experienced operations specialist
  • Knowledge of work setting, equipment operation and preventative maintenance and all related procedures
  • Performs a range of operations activities including using most tools and equipment
Level I -Entry operations specialist
  • Familiarity with specific work setting of the job (environment, protocol, safety)
  • Performs basic operations activities including use of simple tools and equipment

 

Administrative Specialist Band Levels

QualificationsResponsibilities
Level IV - Complex administrative specialist
  • Knowledge of a senior administrative specialist plus formal training in and experience with every type of technology, process, and solution related to the position
  • Performs the most difficult or complicated administrative activities with limited direction
Level III - Senior administrative specialist
  • Knowledge of an experienced administrative specialist plus experience with various non-standard work situations that arise, also knowledge of all applicable administrative software and procedures specific to the job family
  • Performs a wide range of administrative activities, including skilled use of all types of office software for the work unit, and handles projects that require pulling resources together and choosing the best course of action
Level II - Experienced administrative specialist
  • Knowledge of office procedures and proficient typing/data entry skills
  • Performs a range of administrative activities, including skilled use of most types of office software
Level I - Entry administrative specialist
  • Familiarity with an office environment
  • Performs basic administrative activities including use of simple office machines (e.g., copier, fax) and word processing software